The first step is to contact The Magnus Group and say that you wish to speak to an investigator for an initial consultation.  The most important thing you can leave in your message to us is good and detailed contact information for reaching you -- a full name, at least one telephone number, a preferred time to call you, etc.  You might mention whether or not the telephone number you gave is a smartphone and then tell us whether or not you would prefer us to text you on that smartphone number.  For some of our new clients, privacy and discretion are issues when making first contact with us.  If you want to set conditions such as "only call me at work" or "at this number" or "only at certain hours" we will do our best to accommodate your needs.  If you would rather meet in person to discuss your case, we will make arrangements to meet you in a public place of your choosing...we'll even buy the first cup of coffee.

There will be no charge to you for an initial consultation.  We want you to feel free to sit down and discuss your issues and concerns and be secure in the knowledge that the clock is not running.  Placing a financial expectation on a consultation could block someone from getting the help they need, and we don't want that.  You're going to walk away from the initial consultation with answers to your questions, and you get that without getting handed a bill.

In two words: Bring everything.  Our motto when gathering information is that "too much is never enough."  We recommend that you write down facts, thoughts, ideas, observations, etc -- anything that you think would be good for us to know when considering your case.  You don't have to bring actual evidence with you to an initial interview unless you think it's very important that we see it right away.  If you give us too much information, we as investigative professionals will sort out the things that we need the most, and save the rest for possible future use.  Feel free to build us a "big picture" view by bringing us lots of small details.

With the completion of a little bit of paperwork and your retainer funds, we can start an investigation sometimes as soon as the day following our initial consultation.